Find out what your customers actually think
Build a branded survey in minutes, share it by link or QR code, and watch the answers land next to your reviews, contacts, and campaigns. No separate survey subscription.
The problem
Reviews tell you what customers will say in public. They don't tell you why someone didn't book again, which service people actually want, or whether your new pricing landed. Getting those answers usually means yet another tool, another login, and another export to reconcile with your contact list.
The solution
Surveys are built into Diviner One. Write your questions, brand the page with your business styling, and share the link or QR code. Every response is stored with the respondent's details, so the person who answered question four is the same contact you can email tomorrow.
How it works
Build it from a template or from scratch
Start with a template or add questions one at a time. Mark the ones that matter as required, set your rating scales, and write your own thank-you message.
Decide what you collect
Turn respondent details on or off individually — name, email, phone, business name — and require only the ones you need. Limit to one response per email if you want clean data.
Share it anywhere
Every survey gets its own link and QR code. Send it by email, text it, print the code on a receipt, or drop it in your newsletter.
Read the results and follow up
Watch responses arrive in real time, review the per-question summaries, and reach out to respondents from the same dashboard.
A survey tool that knows who your customers are
Standalone survey tools hand you a spreadsheet. This one hands you contacts.
Six question types, no code
Free text, single and multi-select multiple choice, star ratings, number ratings, and section headers. Drag them into order and you have a survey.
Styled like your business
Surveys inherit your business branding automatically, so what you send looks like you sent it — not like a generic form vendor.
Responses become contacts
Collect name, email, phone, and business name alongside the answers. Every respondent lands in the same contact list as your reviews and campaigns.
Results you can actually read
See summaries per question and browse individual responses in a table. Ratings roll up automatically instead of leaving you to average them by hand.
What people ask
Post-service check-in
A star rating and one open question, sent a day after the job. Catches problems while you can still fix them.
New client intake
Everything you'd otherwise ask across four emails, collected once and attached to the contact record.
What should we offer next?
Multi-select the services people want, before you spend money building one nobody asked for.
Win-back and churn
An anonymous survey to the customers who stopped coming back. The honest answers are worth the awkwardness.
Works with your AI assistant
Do this by asking, if you'd rather
Connect Diviner One to Claude or any MCP-compatible assistant and it can create a survey without opening the builder — in your account, using your own API key.
"Create a five-question post-service survey with a star rating and one open comment field."
How the MCP connection worksFrequently asked questions
- The Emoji Feedback Flow is a single sentiment check built into your Prompt Pages — it catches an unhappy customer before they post publicly. Surveys are for the longer questions: what your customers want next, how onboarding went, why someone churned. Different jobs, same dashboard.
- Yes. Every respondent field is optional to collect and separately optional to require, so you can run a completely anonymous survey if that gets you honest answers.
- Surveys move between draft, enabled, disabled, and closed. Disable one to pause new responses while keeping everything you've collected, then re-enable it whenever you like.
- They do. Respondents who share their details become contacts, which means you can email them, add them to a review campaign, or move them into your CRM pipeline without exporting anything.
- Yes — that's a common use. Build the intake questions once, send the link with your welcome email, and the answers arrive attached to the contact record instead of buried in a reply thread.
How is a survey different from the Emoji Feedback Flow?
Can respondents answer without giving me their details?
Can I stop a survey without deleting it?
Do survey responses connect to the rest of Diviner One?
Can I use a survey to onboard a new client?
Stop guessing what your customers want
Build a survey, share the link, and get answers that connect to everything else you're already tracking.